Effective date: Upon publication
Operated by: Strickly Unlimited | Contact: [email protected]
1. Overview
Batter Up ships physical merchandise purchased at gobatterup.com to eligible United States addresses.
2. Shipping Charges
United States standard shipping: $9.99 per order. Shipping is shown at checkout before payment. Applicable sales taxes are calculated separately. We do not currently offer international shipping.
3. Order Processing
In-stock merchandise is generally processed within 3–5 business days after payment confirmation. Business days are Monday through Friday, excluding applicable holidays. Processing includes verification, packaging, and transfer to the carrier, and is separate from transit time. Weekend and holiday orders generally begin processing the next business day.
4. Delivery Estimates
After dispatch, standard domestic transit is estimated at approximately 3–7 business days, depending on destination and carrier. These are estimates, not guaranteed dates. Weather, holidays, carrier disruptions, and other circumstances can affect delivery.
5. Shipping Confirmations
We will send shipping confirmation to the checkout email address when an order ships, with tracking information when available from the carrier or fulfillment provider.
6. Destinations
Carrier restrictions or special arrangements may apply to P.O. boxes, military addresses, U.S. territories, and remote destinations. If we cannot deliver to the address provided, we will contact you about available options, including cancellation and refund when appropriate.
7. Address Errors
Customers must provide complete and accurate shipping details. Email us promptly to request a correction; changes may not be possible after fulfillment begins. A returned shipment caused by an incorrect customer-provided address may require an additional shipping charge for reshipment, subject to applicable law.
8. Delays
We make reasonable efforts to meet our processing estimates. If a significant pre-shipment delay occurs, we may contact affected customers with revised timing and available options. Contact us about delayed orders.
9. Lost or Damaged Shipments
Email [email protected] with your order number and details. For damaged items, include photos of the product and packaging if possible. We will review the issue, coordinate with the carrier when appropriate, and offer a remedy consistent with our Refund & Returns Policy and applicable law.
10. Split Shipments
Orders may arrive in separate packages. We will not impose additional standard shipping charges beyond the amount agreed at checkout unless you authorize them.
11. Preorders and Made-to-Order Items
Preorders, limited releases, and made-to-order products may have different processing timelines, identified on the product listing. Mixed orders may be fulfilled on a different schedule, as communicated where applicable.
12. Cancellations
Contact us promptly to request cancellation before dispatch. We will try to accommodate the request. Shipped orders are governed by the Refund & Returns Policy.
13. Contact
Batter Up, operated by Strickly Unlimited
Email: [email protected]
Website: gobatterup.com